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About Us

ABOUT EASTBAY CLOUD SERVICES

Eastbay Cloud Services (ECS) is a Gold-Certified Microsoft Cloud productivity solutions provider that helps customers navigate the ever-changing technology climate that their businesses rely on. With a legacy of innovation and deep technical expertise, Eastbay Cloud Services is empowering all sized businesses to harness the Microsoft cloud and emerging technologies such as, AI, machine learning, and the Internet of Things (IoT). Our ability to apply best practices and provide exceptional solutions has resulted in numerous industry awards – Top 100 Solutions provider, Innovation Security Partner of the Year – North America, Echelon Wealth Partners’ Canadian Entrepreneur Report, acknowledging and celebrating business excellence 2019!

  

 

CUSTOMER OBSESSED

Eastbay Cloud Services prides itself on being fanatical about customer experience and success. Our Customer obsession is the foundation of being a trusted partner. It’s about deeply understanding our customers business strategies, their pain points, and the value they want to deliver to their customers. Customer obsession is also about understanding how a customer measures success, including their stated objectives and unarticulated needs, and then being focused in helping our customers achieve their business outcomes.

Eastbay has three customer obsession pillars: understand, listen, and anticipate to help our customers gain a competitive edge.

Core Values
INTEGRITY & EXPERTISE

Our approach to client experience has always been simple “be honest, do the best job you can do and strive for greatness.” Our core values of integrity, trust, and expertise are woven into everything we do; from our non-commission, pressure-free engagements, to our ongoing commitment to education, training, and professional development for our team. We promise that you’ll never spend more than necessary and you’ll never buy what you don’t need.

OUR PEOPLE ARE OUR MOST VALUED RESOURCE

In between our efforts, triumphs, late nights, and dedication to our clients, comes a fast-paced, team-oriented and friendly culture that helps drive the success of our organization and people. An open concept office and centralized meeting areas help create a casual and collaborative atmosphere. Neckties are cut loose on day one to help emphasis our unique philosophy. Staying fast, efficient, and flawless is our competitive edge. Our team-first approach extends far beyond typical business hours. Eastbay hosts multiple social events throughout the year, sponsoring charity events, hosting customer appreciation days and most importantly celebrating our team.  A team that plays together wins together.

Microsoft Alignment

As a Microsoft Gold CSP, Eastbay Cloud Services has a proven track record and has been recognized as one of MS Canada’s fastest growing Cloud Providers in their SMB marketplace.
Eastbay Cloud Services understands the Microsoft programs and overall strategic vision and direction. Aligning with Account, Program and Technology Managers, ECS has developed a unique Microsoft product offering that maintains the best of breed offerings for all our customers.

Culture Alignment

Eastbay Cloud Services has grown over 500% since becoming an MS GOLD CSP in 2016. We are committed to our “growth mindset”, We’re focused on creating a culture that brings everyone along as we learn and includes perspectives that reflect the diversity of our customers.

That’s what building a culture of inclusivity is about, and it’s a journey we’re on.

Check Out Our Testimonials

"We selected Eastbay I.T. Consulting Inc. because of their technical talent & capability, their project management wherewithal and most of all, their customer management & customer relationship capability. Eastbay’s ability to take on various projects, whether those projects be new development, enhancement work or systems maintenance is second to none. The cost savings we have realized from using Eastbay as our go-to network/computer solutions provider has been a welcome addition to the bottom line."
Chair-man Mills
“Since we have been using Eastbay I.T. Consulting Inc. as our exclusive computer training and executive coaching provider we have been extremely satisfied with their performance – as have our clients. Our Career Transition Services Group requires friendly, knowledgeable and discreet professionals that can meet our client’s expectations – Eastbay I.T. Consulting Inc. has been a superb fit. Eastbay’s professional, knowledgeable and most importantly; easy-to-understand approach to customized software training is second to none. By understanding each of our clients’ software/computer needs they customize training programs that make learning about computers, fun. We look forward to continuing our strong relationship with Eastbay and would recommend their IT services to anyone requiring outstanding service and reliability.”
Knightsbridge
"Eastbay set up and installed our computers and server and they have provided ongoing technical support since 2001. Their service response is prompt and always handled in a pleasant manner."
Centennial Infant and Child Centre
"As a medium-sized private equity asset manager with no permanent IT staff, Timbercreek requires capable, reliable, cost effective computer consulting support. Eastbay I.T. Consulting Inc. has continually met, and exceeded these criteria. Our business has been doubling annually over the past 4 years; Eastbay has been able to manage our changing requirements and provide solid recommendations for resolving our issues. Jeff Ridout and his staff are professional, trustworthy and consistent in their level of high quality service. We regularly recommend their services to our clients."
Timbercreek
We are a private, medium sized, owner, developer, and manager of real estate holdings in the Greater Toronto Area. Although we have no permanent I.T staff, a reliable computer system is essential to our day-to-day operations. That is where Eastbay comes in! Eastbay has the capabilities, expertise, and service orientation to handle our computer consulting needs in a dependable, cost-effective manner. We have found Jeff Ridout and his staff to be consistently loyal, dedicated, helpful and most of all, effective in setting up and maintaining our computer systems. I would highly recommend Eastbay to anyone looking for a first-class computer consulting company.
Jay BrownGeneral Manager, The Brown Group of Companies
"We face logistical challenges every day as the leader in polar adventures. So when we moved an office from the UK to Canada, we looked for an IT partner who met our standards of excellence. With Eastbay our systems were up and running in no time. The personable Eastbay team are reliable, flexible and responsive. As we grow and our needs evolve, Jeff and his team offer effective solutions."
Pat ShawPresident, Quark Expeditions Inc.
"Eastbay I.T. Consulting Inc. has been instrumental in helping Sun Media Corp. design and implement an innovative and user-friendly customer relationship database management system that has revolutionized the way we track client activities, spending patterns and maintain close relationships with them all. The clear, concise and easy to understand instruction that Eastbay trainers provided our entire executive sales staff was superb and their quick response times to our frequent technical inquiries has been fantastic. I would highly recommend Eastbay I.T. Consulting Inc’s. services to anyone needing helpful, knowledgeable and affordable outsourced IT solutions."
Sun Media Corp
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